Questions, Answered.

Domia is a vacation rental management SaaS designed for small property owners, vacation rentals, B&Bs, and independent hosts. It helps automate operations, increase direct bookings, manage calendars and rates, and reduce dependency on OTAs.

Domia is designed mainly for: Small vacation rental owners Independent hosts B&B operators Boutique property managers Multi-property hosts managing a small portfolio

Yes. Domia is built with simplicity in mind. The platform focuses on an easy setup process and a clean dashboard so hosts can manage properties without technical knowledge.

Unlike large platforms, Domia wasn't conceived by multinationals developing software for hotel, resort, or hospitality chains with high volumes and immense bureaucracies. Instead, it was designed by owners of small accommodations to create a simplified ecosystem for small property managers, even those with limited digital expertise, to increase their properties' revenues by taking ownership of their small businesses and maintaining direct contact with guests/tenants, thus reducing their dependence on the larger OTAs, which significantly impact revenues. Domia focuses on: Simplicity for small hosts Direct booking growth Automation without complexity Affordable pricing AI-powered tools designed specifically for smaller properties rather than enterprise hotels

Yes. Domia is designed to help hosts reduce dependency on Airbnb and Booking.com by providing tools such as: Direct booking website Booking engine SEO-friendly property pages Promotional tools Guest communication tools Potential integrations for social media and marketing campaigns

Yes. Domia can provide a professional booking website where guests can book directly without paying OTA commissions.

Yes. Domia websites are fully responsive and optimized for mobile, tablet, and desktop users.

Yes. You can connect your own custom domain to your Domia website.

Yes. Domia supports secure online payments through integrated payment Stripe providers.

Yes. Domia can synchronize calendars, rates, and availability with major OTAs through channel manager integrations.

A channel manager automatically syncs your property availability and pricing across multiple booking platforms to avoid double bookings.

Yes. Availability updates are synchronized automatically to help prevent overbookings with Plus and Premium package

Integrations include: Airbnb Booking.com Expedia Vrbo Google Vacation Rentals Other major OTAs

AI Smart Pricing is an optional Domia feature that automatically suggests optimal nightly rates based on: Seasonality Local demand Competitor pricing Occupancy trends Holidays and events Market conditions

The system can run automatically once per day and provide updated pricing suggestions.

Domia can either: Suggest optimized prices for approval Or automatically apply pricing rules depending on user preferences

No. AI Smart Pricing may be offered as a premium add-on because of the operational and AI processing costs involved.

Domia aims to minimize commissions and focus on transparent subscription pricing.

No setup fees

Domia offers a free basic plan for all new hosts looking to increase their direct bookings and experience a real ownership experience

Yes. Users can cancel their subscription anytime according to the Terms of Service based on their plan, subscription are paid monthly, you can cancel free of charge within 14 days from you subscription date, however, agreement is for 1 year after the 14 days free trial.

Yes. Domia can automate: Booking confirmations Check-in instructions Reminder messages Review requests Checkout instructions

You can direct message through WhatsApp with your guest, Domia is built to give direct access to Host to communicate directly with your guests.

Yes. Domia can support multiple languages for international guests.

Yes, you will need to provide the documentation of your property ownership before publishing on Domia, however Domia is not responsible to any illegal activity or unethical behavior conducted by hosts or guest. Please check Terms and Conditions on our webpage.

Yes. Domia supports multi-property management from a single dashboard.

Yes. Domia follows industry-standard security practices to protect customer and guest information.

Domia is designed to comply with European GDPR regulations regarding data privacy and user rights.

Data storage is stored on Supabase database.

No. Domia is cloud-based and accessible directly from a web browser.

Yes. Domia is accessible on desktop, tablet, and mobile devices.

Yes. Domia can integrate with selected third-party services such as: Payment gateways Channel managers Smart pricing systems Automation tools Analytics platforms

For small hosts, setup can often be completed within a few minutes depending on integrations and property complexity.

Yes. Domia aims to provide customer support and onboarding assistance for users, you can send an email to concierge@domiastay.io, we will get back to you within 24 hours

Many larger PMS platforms are built for hotels or large agencies and can feel complicated or expensive for small hosts. Domia focuses on simplicity, affordability, and direct booking growth specifically for independent property owners.

Domia focuses on long-term value rather than aggressive discount pricing. The goal is to provide: Better support Easier usability More automation Stronger direct booking tools Better ROI for hosts

No. Domia aims to be a complete growth platform for small vacation rental businesses, not only a synchronization tool.

Yes. Planned AI features may include: Automated pricing optimization AI-generated guest communication Occupancy forecasting Revenue insights Smart marketing recommendations

A dedicated mobile app will be available in future development phases.

Yes. User feedback and feature requests are important to Domia’s development roadmap.